Support

Knowledge Base

The absolutely best way to get immediate support is to go over our wast documentation first.
If you're unable to find a solution, you can always submit a ticket.

Search OceanWP Knowledge Base

Check out our vast documentation collection.

Couldn't find the answer you were looking for?
Submit a ticket!

Help us help you! Learn how to submit the best support ticket.

Basic Customer Support

All clients that have purchased any of the Ocean Core Extensions Bundle plans and have valid and active licenses are eligible for the Basic Customer Support Services

Support through Freemius Dashboard

New and veteran clients with migrated licenses can submit a tiket through their Customer accounts (Freemius) dashboard.

Submit Support Ticket

Support through OceanWP Dashboard

Clients with non-migrated licenses and all other clients with an oceanwp.org account, can submit a ticket through our website.

Submit Support Ticket

Priority Customer Support

Priority Support services are an independent subscription-based service which you can choose regardless whether you have purchase a Bundle plan or not.

Priority Support Services

Open a Priority Support ticket or purchase Priority Support services.

Open a ticket

Premium & VIP Customer Support

Clients with valid Business and Agency Ocean Core Extensions Bundle plan licenses are eligible for the use of Special Bonus Benefits in terms of Premium and VIP Customer Support.