Support - OceanWP

Knowledge Base

The absolutely best way to get immediate support is to go over our wast documentation first.
If you're unable to find a solution, you can always submit a ticket.

Search the Knowledge Base

Couldn't find the answer you were looking for?
Submit a ticket!

Help us help you! Learn how to submit the best support ticket.

Freemius Dashboard

New and veteran clients with migrated licenses

If you are a new client or your license has been migrated to the Freemius dashboard, you can now submit your ticket directly from the Support section in your account.

Open a Ticket

OceanWP Dashboard

Non-migrated licenses & clients with an oceanwp.org account

If you're an existing client but your license has not been migrated to the new platform or if you're a new client but you opened an account on oceanwp.org website

Open a Ticket

Priority Support

Want your tickets to be the first we answer in the morning?

Looking for faster and more in-depth support? Then Priority Support is the right solution for you. We reply to Priority Support tickets before basic support tickets.

Support Policy

Prepurchase Questions

Got a question about the Bundle, one of our extensions or Priority Support services before subscribing?